Refund policy

Returns: We want you to be delighted with your purchase from Chokkha Foods. If you do not like the product or are not satisfied, you can request a return or refund within 7 days of receiving your order. Please contact us within this 7-day window to begin the process. We accept returns for items in their original condition, and a refund or exchange will be issued upon receipt. For further details, refer to our complete return policy or contact our customer service team at chokkhafoods@gmail.com. Your satisfaction is our priority.

To initiate a return, please contact our customer service team at chokkhafoods@gmail.com, providing your Order ID and details about the reason for the return. Our team will guide you through the return process.

Refunds: Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within 5 days.

Exchanges: If you need to exchange a product, please contact us at chokkhafoods@gmail.com to arrange the exchange. Depending on your location, the time it may take for the exchanged product to reach you may vary.

Shipping for Returns: Before mailing your return, contact our customer service team for return instructions and the correct return address. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us: For any further assistance or inquiries regarding your order, shipping, returns, or refunds, please contact our customer service team at chokkhafoods@gmail.com. We are here to assist you and ensure a seamless shopping experience.